Our department is located in:

8600 Nw South River Dr, Suite # 222
Medley Fl. 33166

If you have a WineHub account, you can track your order on the order history page. If you don’t have a WineHub account, please email us at info@winehubusa.com and we’ll provide more information about the status of your order.

The promo code that you’re attempting to use may be expired or invalid. Check the spelling of your promo code to make sure it is correct. If all fails, email us at info@winehubusa.com and we’ll check it out for you.

Yes! When you’re selecting a shipment option at checkout, choose a Local Pickup location near you. You’ll receive an email confirming that your order has arrived and will have 5 days to pick it up. An adult signature is still required on all pick-up orders.

When an order is returned to our warehouse after several delivery attempts at the address you provided, we’re happy to reship the order. Email us at info@winehubusa.com to update your address.

It’s unusual and highly unlikely to receive a damaged product from us. However, in the event you do experience a problem with your order, let us know. We’ll have another wine shipped to you in no time. If we can also issue you WineHub credit or process a refund.

Although the occasion is rare, we’re sorry about that! Hold on to your shipment and keep the packaging as is. Email us at info@winehubusa.com to schedule a return pick-up time.

We are happy to assist with any returns! If you’re unhappy with your wine batch, we can issue a refund for the cost of the wine bottle. Unfortunately, if your wine bottle has been opened, we won’t be able to issue a refund or exchange.

Yes! You can find a variety of different wine bundles for every occasion here.

We can deliver to anyone in Alaska, California, Connecticut, Columbia, Florida, Idaho, Louisiana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, Virginia, West Virginia, and Wyoming.

An adult (21+) must sign for all deliveries. To avoid missing your delivery, we recommend shipping your wine to an office or other place pf business.

Shipping and handling rates will vary based on the number of bottles, the size, and weight of your order. Rates will also change as expedited shipping methods are selected.

The HubClub is our premium wine batch subscription. For $49,99 a month and 20% OFF in your first month. You’ll receive a monthly wine batch of 4 artisanal wines hand-selected for you, from our producers worldwide.

After you take our quiz, you’ll receive an email with your results and instructions on how to sign up. Based on your results, we’ll put together your dream wine batch. You can also sign-up for the HubClub directly on our quiz page.

You can contact us through our contact page! We will be happy to assist you.

We deliver your wine batch every 30 days. You just sit back and prepare for happiness in a bottle.

Yes! You can email info@winehubusa.com with the order number and we can issue a WineHub credit.

Unfortunately, we can’t accommodate this request. Your product was personalized to you and all orders are final.

For events or corporate purchases, you can write to us at corporate@winehubusa.com for more detailed information.

If you are a small producer looking to sell your products on WineHub, please write to us at info@winehubusa.com and we’ll provide further instructions on how you can join the WineHub family.